Return & Refund Policy

At ONE SPARK, your satisfaction is our priority. Our 30-day return policy ensures a seamless and trustworthy experience. Here's what you need to know:

Easy Returns:

• Return items within 30 days of delivery.
• Ensure items are unused, in original condition, and packaging.
• Certain items, like custom or final sale products, are non-returnable.

How to Return:

1. Request Authorization: Log in to your account and initiate a return via 'Order History.'
2. Pack Securely: Include all accessories and documentation in original packaging.
3. Ship Back: Use our return label or a trackable shipping service.

Refund Process:

• Refunds are processed after inspection and credited back to your original payment method.
• Return shipping costs apply unless the return is due to our error.

Exchanges: Defective or damaged items qualify for easy replacements.

For questions, reach out to us anytime via:
Email: Support@onespark.shop
Live Chat: Available 24/7

At ONE SPARK, we’re here to ensure every experience sparks trust and satisfaction.