Privacy Policy

At OneSpark, your trust means everything to us. We are committed to protecting your privacy and ensuring that your personal information is handled with care, security, and transparency.

By using our website and services, you agree to the practices outlined in this Privacy Policy.

1. Information We Collect

We may collect the following information when you use our services:

Personal details: name, email address, phone number, and delivery address.
Order information: products purchased, payment method, and transaction history.
Technical information: IP address, browser type, and device information to improve your shopping experience.

2. How We Use Your Information

We use your information to:

Process and deliver your orders efficiently.
Provide customer support and resolve issues quickly.
Send important updates regarding your orders and account.
Share promotions and offers (only if you choose to opt in).
Improve our website, services, and product offerings.

3. Data Protection & Security

All payment details are processed using secure, encrypted systems.
We never store your card details.
We take appropriate technical and organizational measures to safeguard your information against unauthorized access, loss, or misuse.

4. Sharing of Information

We do not sell, rent, or trade your personal data.
Information may only be shared with trusted service providers (such as delivery partners or payment processors) strictly for order fulfillment.

5. Cookies

Our website uses cookies to enhance your browsing experience, personalize content, and analyze traffic. You can manage or disable cookies in your browser settings.

6. Your Rights

You have the right to:

Access, update, or correct your personal data.
Request the deletion of your information when no longer needed.
Opt out of marketing communications at any time.

7. Customer Support

We’re always here to help with questions about your privacy or data:

📧 Email: Admin@theonespark.shop
📱 WhatsApp: +351
⏰ Available: 11:00 – 21:00, 7 days a week

8. Updates to This Policy

OneSpark may update this Privacy Policy from time to time to reflect changes in laws or services. Any updates will be posted on this page.

✨ At OneSpark, your data is safe, your privacy is respected, and your trust is our top priority.